At Frugaluxe, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website frugaluxe.com or use our services. Please take a moment to read this policy carefully before using our website.

Information We Collect
We may collect the following information:

• Personal Information: When you create an account, make a purchase, sign up for our newsletter, or contact us, we may collect your name, email address, shipping address, phone number, and payment details.

• Transaction Information: Details about your orders, purchase history, and information needed to process your transactions.

• Technical Data: When you browse our website, we automatically collect your IP address, browser type, device information, access times, and browsing behavior (using cookies and similar technologies).

• Information You Provide: Any content you voluntarily share with us via email, surveys, or product reviews.

How We Use Your Information
We use the information we collect for the following purposes:

• To process your orders, manage your account, and provide customer support.

• To communicate with you, including sending order confirmations, updates, security alerts, and managing your subscriptions.

• To improve and optimize our website, products, and services.

• To send you marketing communications (like newsletters and promotions) with your consent — you can opt out at any time.

• For legal compliance, fraud prevention, and protecting our rights and the rights of others.

Sharing and Disclosure of Information
We do not sell your personal information. We only share your information with third parties when necessary for the following reasons:

• Service Providers: Trusted partners who help us operate the website, process payments, fulfill orders, analyze data, or provide customer service. These providers are required to keep your information confidential.

• Legal Requirements: To comply with laws, regulations, court orders, or government requests, or to protect the rights, property, or safety of Frugaluxe and others.

• Business Transfers: In the event of a merger, sale of company assets, or bankruptcy, your information may be transferred as part of the transaction.

Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and remember your preferences. You can manage your cookie settings through your browser, but please note that disabling cookies may affect some features of the site.

Your Rights
Depending on where you live, you may have certain rights regarding your personal information, such as:

• The right to access, correct, or delete the personal information we hold about you.

• The right to restrict or object to our processing of your information.

• The right to data portability.

• The right to withdraw your consent (when we process your information based on your consent).
  To exercise these rights, please contact us at frugaluxe@gmail.com.

Data Security
We implement reasonable physical, electronic, and administrative measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission or storage over the internet is 100% secure.

International Data Transfers
We operate from Hong Kong, but our service providers may be located in other jurisdictions. Your information may be transferred to, stored, and processed in countries other than your own, where data protection laws may differ.

Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected information about your child, please contact us immediately.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we make changes, we’ll post the updated policy on our website and update the effective date. We encourage you to review this page periodically.

Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please feel free to contact us:
Email: frugaluxe@gmail.com
Mailing Address:
Frugaluxe
Unit 503, 5/F, Eastern Centre
1065 King’s Road, Quarry Bay
Hong Kong